Frequently asked questions
Everything about your Ibiza trip
Buying tickets, renting boats, Formentera, payments and more — answers to the questions we get most. Question not listed? Message us on WhatsApp.
Club Tickets & Booking
How do I buy Ibiza club tickets?
Pick your event in our calendar, select the date and check out securely via our official ticket partner ClubTickets. You pay the official price, with no hidden fees.
How do I receive my tickets?
Right after payment you receive your tickets by email as a PDF or mobile QR code. Show the QR code at the door — no printing needed.
Do I need to print my ticket?
No, the QR code on your phone is enough. One practical tip: save it as a screenshot before you head out. Mobile coverage around a busy club is often slow, and you do not want to be standing in the queue waiting for your inbox to load.
Are the tickets 100% official?
Yes. As an official ClubTickets partner we sell for the clubs in their catalogue — Hï, UNVRS, Ushuaïa, Eden, O Beach and more. You never run any risk at the door. If a club is not in it, we tell you upfront rather than at checkout.
What does an Ibiza club ticket cost?
There is no single going rate. What you pay depends on the club, who is playing, which night of the week it is and how deep into the season you are — a midweek night early in May is a completely different proposition to a closing party with a big name. The current price is always shown on the event itself in our calendar, and that is the price you pay.
Can Ibiza club tickets sell out?
They can. Most nights keep tickets available until late, but as soon as a celebrated name is on the line-up — or it is an opening, a closing or a night in August — an event can be shut days or even weeks in advance. At that point there is nothing we can conjure up: full is full. If there is one night that genuinely cannot fail, book that one first and fill in the rest of your week afterwards.
Is it better to buy online or at the door?
Online, in almost every case. You know in advance that you are getting in, you have proof of purchase, and you are not queueing at a box office that may already have closed. Buying at the door can work fine on a quiet night, but you are then taking two risks at once: a sell-out and a higher price on the door.
When should I book for the best price?
As a rule of thumb: the earlier the better. Clubs release their cheapest category first and move up through pricier tiers, so waiting almost always means paying more for exactly the same night. Holding out for a last-minute bargain rarely works in your favour in Ibiza. Keep an eye on our Deals of the Day as well — we post offers there the moment they reach us.
I lost my ticket — what now?
Do not panic: your ticket exists as a record in the system, not only as that one email. Check your spam and promotions folders first, because that is where the confirmation most often ends up. If it is not there, message us with the email address and the name you booked under and we will have it resent. Do that in good time — an hour before doors open is harder to sort than in the afternoon.
Can I book tickets for several nights at once?
Yes. Each event is booked separately so you pick the right date and category per night, but you can happily check out one after another. If you are planning a whole week, send us your arrival and departure dates on WhatsApp — we will look at which nights work well back to back and where it is smart to build in a day off.
Entry, Dress Code & Door Policy
What time do Ibiza clubs open and close?
Ibiza runs late: a club night only really gets going when the rest of Europe is going to bed, and carries on into the morning. Exact times differ per club, per night and per point in the season, and day clubs and beach clubs work to a completely different rhythm. The times the club itself publishes are shown on the event in our calendar — if you want certainty before you plan a taxi, just ask us on WhatsApp.
Is there a minimum age for the clubs?
Yes. Ibiza clubs apply a legal age limit and check it strictly on the door; some venues and certain nights are stricter still. Because it can differ per club, we would rather not print a number here that is out of date tomorrow — tell us which club you have in mind and we will check the current rule for that night. If someone young is travelling with you, sort this out before you book rather than gambling on it.
What ID do I need at the door?
A valid physical photo ID: passport or national ID card. A photo on your phone, a photocopy or a driving licence from outside the EU is not accepted everywhere, and arguing on the door gets you nowhere. Bring it even if you look older — security asks when they choose to, not when it seems logical.
Is there a dress code?
Most clubs keep it relaxed but smart: no swimwear or football shirts. VIP tables and venues like Lío expect smart casual. In doubt? Ask us on WhatsApp.
What does “entry before a certain time” on my ticket mean?
It means your ticket is only valid if you are actually inside before that moment — not if you join the queue at it. It is a discount on the early hours, and it lapses the second the clock passes; you will usually have to pay the difference to the standard rate, or the ticket simply will not get you in. So allow for the queue, the taxi ride and the friends who need "five more minutes". Turning up on the dot loses you exactly the advantage you paid for.
Can the door refuse me even with a valid ticket?
Yes, and honestly that is the one part of your night we have no control over. A club decides who comes in: visible drunkenness, aggression, clothing that does not pass or no valid ID leaves you outside, ticket or no ticket, and no refund follows. In practice this rarely happens to people who behave normally. Make sure you get through the door sober enough; after the door there is plenty of time.
What is the difference between standard entry and VIP?
Standard entry gets you into the club and onto the dancefloor, and that is it — you find your own spot and get your drinks at the bar. VIP is about space: a reserved table or area with your own seating, table service and a view of the booth, usually built around a minimum spend on bottles rather than a straight entry price. For two people it is rarely worth it; for a group that is going to drink all night anyway, the maths works out more often than you would think.
Can I leave the club and come back in?
Usually not: many Ibiza clubs run single entry, so stepping outside for fresh air means queueing again, or not getting back in at all. Some venues with outdoor terraces are more relaxed about it. Do not assume it is allowed — sort out your jacket, your cigarettes and your meeting points with the group before you go in.
Guestlist & Package Deals
How does your guestlist work?
You message Simon on WhatsApp with the night, the club and the number of people. He checks what is possible on that specific night, confirms the terms up front and puts the names through. At the door you present your own name and your ID. Important: a guestlist is not a guarantee the way a ticket is — it runs through the club, and the club decides when the list closes.
Is the guestlist free?
No, and we would rather say so plainly than have you standing at the door with a surprise. What a guestlist actually involves varies by club, by night and even by week of the season: sometimes a reduced rate, sometimes a condition around timing or a minimum spend, and on some nights there is no list at all. Simon tells you exactly which terms apply to your night beforehand, so you know where you stand before you confirm anything.
How does a package deal differ from a normal ticket?
A normal ticket covers one night at one club, and nothing else. A package bundles several elements that we buy in together — a boat by day and a club night after it, say, or several nights in a row — which works out better than booking everything separately. The trade-off: a package is less flexible. If your plans shift halfway through, we cannot simply pull one element out of it. If you are not yet sure what you want, book separately instead.
How do group bookings work?
Differently from single tickets, which is exactly why it runs through WhatsApp. From roughly ten people up we stop looking at one night and look at the whole picture: which clubs can place a group your size that week, whether it is smarter to split you across two entrances, and whether a table works out cheaper than separate entries plus rounds at the bar. You get one proposal, one confirmation and one point of contact during your stay. What we do not do is let everyone pay individually on the night — that always falls apart at the door.
Can you get us on the list for a headliner night?
Usually not, and that is the honest version. On precisely the nights everyone wants — a celebrated headliner, an opening, a closing — clubs simply sell their capacity and either close the list or never open one. For those nights a ticket is the only reliable route, and an early one at that. For the nights around them Simon can often arrange something. Do ask, but do not build your whole trip around it.
How do VIP tables and bottle service work?
For nearly every club in Ibiza we can arrange a table, with bottles, your own service and a base where your group stays together all night. It works on a minimum spend that depends on the club, the night and where in the room your table sits — the closer to the booth, the higher. Tell us how many you are and which night you have in mind and we will send the options with the terms attached.
Boats, Charters & Formentera
How does renting a private boat in Ibiza work?
Pick a boat from our fleet, tell us your date and group size and we handle the rest: skipper, a route along the finest bays and the practical arrangements for departure. A private charter is booked over WhatsApp rather than through an instant online checkout, because availability shifts day by day. Book early in high season — the best boats fill up fast.
Do I need a licence or is a skipper included?
Our charters come with an experienced local skipper as standard, so there is nothing for you to prove. If you want to take the helm yourself, Spanish rules apply: larger and more powerful boats require a valid licence, while some smaller boats may be rented without one. We tell you in advance which category your boat falls into.
What is included in a boat charter?
The basics: the boat for the agreed time, the skipper and insurance. Fuel, port fees, drinks, catering and water toys vary per boat — sometimes bundled, sometimes billed separately. You get a written breakdown over WhatsApp beforehand, so you know exactly where you stand before you confirm.
How does an Ibiza boat party work?
You buy a single ticket and sail with other guests: DJ on board, a bar, swim stops in clear water and music from departure to return. What exactly is included — the length, the bar, whether a club afterparty is attached — differs per boat and per party, so read the description on the event. If something is not clear, ask us before you book.
What happens if my boat trip is cancelled because of the weather?
It happens, even in midsummer: strong wind or a heavy swell makes certain bays unworkable, and safety comes before your day plan. The skipper or operator usually makes that call at short notice, because weather at sea turns faster than the forecast does. If a trip is cancelled we first look for an alternative day within your stay; if that is not possible, we arrange a refund of the cancelled element. Which is why we would not put a boat trip on your last morning before a flight.
How do I get from Ibiza to Formentera?
The quickest way is the ferry from Ibiza Town; it is a short crossing with departures spread through the day. If you want more out of it, take a catamaran day trip with swim stops along the way — then the sailing is part of the day rather than transport. You can book either through our site.
Do I need to book the Formentera ferry in advance?
In the quiet months you can often just walk to the harbour and get on. In high season that is a gamble: the morning sailings fill up with day trippers, and turning up without a ticket means starting your day in a queue. Booking ahead costs you nothing extra and removes exactly that. Also, try not to pin your hopes on the very last return sailing — if it is full, you are on the wrong side of the water.
Can I get seasick, and what if someone in the group does?
Yes, it can happen, even on a day that looks calm from the quay. The sea around Ibiza is usually kind, but once you leave the shelter of the coast there can be a swell. If you are prone to it: take something before departure rather than after, stay up on deck, look at the horizon and drink water. Do tell the skipper — he can often pick a calmer route or a more sheltered bay. Once the boat has left, turning back for one person is rarely an option.
How many people fit on a charter, and can we bring our own music and food?
Every boat has its own legally fixed maximum number of passengers, and there is no negotiating around it — squeezing in one extra friend is not an option. So give us your exact group size and we will select boats that can take it. Your own music is almost always fine over bluetooth, and your own food and drink usually too, though it varies per boat and there are sometimes rules about glass. Just ask when you enquire and you will know for certain.
Getting Around Ibiza & Practical Info
Do I need a car or scooter in Ibiza?
If you mostly stay put in one place, you will manage fine without. If you want hidden coves, the inland and the north coast, a rental car or scooter is what actually opens the island up — taxis are scarce in high season and the bus network does not reach everywhere. One warning: never combine driving with a club night, and rent early, because in the peak weeks cars sell out sooner than people expect.
How do I get back at night — is there public transport?
Yes, and it is one of the nicer things about Ibiza: through the summer months night buses run between the main towns and the club areas, including at the hours when the clubs empty out. They are cheap and reliable, but they do not serve every hamlet and the schedule changes across the season. Taxis exist, but at peak moments there is a long line and one will not simply drive past. Work out how you are getting back before you go out — that is the difference between a good night and two hours at the side of the road.
How do I get from the airport to my hotel?
The airport sits close to Ibiza Town, so everywhere on the island is within a manageable ride. There is a taxi rank and buses run to the main destinations, though neither is exactly empty at the busiest arrival times. If you land as a group, or in the middle of the night with luggage and a boat the next morning, arranging a transfer in advance is simply calmer. Send us your flight details and we will set it up.
Where should I stay: Ibiza Town, San Antonio or Playa d’en Bossa?
It depends on the week you want. Ibiza Town is the grown-up option: harbour, old town, restaurants and close to a share of the clubs. Playa d’en Bossa is the beach-and-daytime-party end, with clubs within walking distance — wonderful if that is what you came for, loud if it is not. San Antonio is younger, cheaper and famous for the sunset. There is no wrong answer, but there is a wrong combination: sleeping soundly above a strip full of bars is not going to happen.
What can I do in Ibiza besides the clubs?
More than you think: jet ski and water sports, quad and buggy tours, the Can Marçà caves, sunset at Es Vedrà, beach clubs, hippy markets and day trips to Formentera. Everything books online via our activities calendar.
Is Ibiza safe at night?
Broadly yes: the island lives off visitors and is well policed, and violent incidents are rare. What you do need to watch is the everyday stuff: pickpocketing in packed queues, belongings left unattended on the beach, and above all people offering you drink or anything else in the street. Walk past. Agree a meeting point with your group and make sure someone is sober enough to notice when a person is missing.
What is the weather like, and can it ruin my plans?
The summer season is largely dry and warm, and the odds of a rained-off holiday are small. But Ibiza is an island: in May and October the evenings are cooler than people pack for, and a day of stiff wind can wipe out water sports and boat trips while the sun is still shining. Clubs run in any weather; anything on the water does not. So leave a day of slack in your plans if there is something you really want to do.
Money, Payment & Refunds
How can I pay and is it secure?
You pay through the secure checkout of our official partner ClubTickets, with common methods such as credit card. Your details are processed encrypted — we never see your payment data.
How fast is my booking confirmed?
Tickets are confirmed and delivered immediately after payment. Private boats and custom requests (VIP tables, groups) are usually confirmed within a few hours via WhatsApp or email, because we check with the club or owner first.
Do you add booking fees or commission on top?
No. You pay the official rate of the club or supplier; we earn on the partner side, not by adding a mark-up for you. What you see at checkout is the amount that leaves your account. If your own bank charges for a euro payment or an exchange rate, that sits outside our control.
Do prices differ by nationality or by the country I book from?
No. The rate depends on the club, the night and the ticket category — not on your passport, your language or the country you happen to be in. The same night in the same category costs everyone the same. What can differ is what your bank charges on a payment outside the eurozone, and that is between you and your bank.
Can I cancel or refund my ticket?
As a rule, no. Club tickets are final once issued — a missed flight, changed travel plans or a hangover unfortunately do not count as grounds for a refund, and that is the clubs’ policy rather than ours. If the organiser cancels an event, you get your money back. If something goes wrong, contact us before you write it off: moving to another date is sometimes negotiable.
What if the line-up changes or a DJ is replaced?
It happens: artists fall ill, flights get cancelled, and clubs fill the gap with a replacement. The event still goes ahead, and a changed line-up as a rule does not entitle you to a refund — annoying, but that is how virtually every club’s terms read. Only if the whole event is called off do you get your money back. If you are going purely for one specific name, bear in mind you are buying a night, not a guarantee of one person.
Do I need cash, or is card enough?
Card works nearly everywhere: clubs, beach clubs, restaurants and taxis generally take it without a second thought. Even so, a little cash in reserve is handy for small beach places, a market stall, a tip or a machine that decides not to cooperate that particular night. Treat it as backup, not as your main means of payment.
How can I reach you and how fast do you reply?
Fastest via WhatsApp — our local team in Ibiza usually replies within the hour, evenings and weekends included. Honestly, on the busiest summer nights it can take longer, because we are on the phone with the same people who are standing at a door right then. If you need something for tonight, message during the day. The WhatsApp button is on every page, or use the contact form.
Planning Your Trip
When is the best time to visit Ibiza?
The club season runs from the openings in late spring to the closings in autumn. Midsummer is the busiest, priciest and most extravagant stretch; the edges of the season give you the same island with fewer people, gentler prices and more room to breathe. If you want to see the biggest names, come in the peak. If you want to get to know Ibiza, just before or just after is often the better call.
How many nights should I plan for?
A long weekend is enough for two good club nights and a day on the water, but your schedule is then full and you have no margin if the weather turns. Four to five nights is the sweet spot for most people: you can go out, sleep in, do a boat and still have a day of nothing. Anyone staying a full week genuinely needs a quiet night every other day — otherwise Ibiza wins, every time.
How far ahead should I plan in peak season?
For the peak weeks: accommodation and flights first, then straight away the nights that cannot be missed, and only then the rest. Hotels and boats go first in those weeks, tickets for the biggest nights shortly after. You do not need to nail down every day — quite the opposite — but if you arrive in the peak and start looking then, you pick from what is left rather than from what you wanted.
We are a big group — what should we book first?
The boat. There are only so many boats that can take a large group in one go, and in high season those disappear first — club tickets can almost always still be sorted afterwards, a suitable boat on your date cannot. Then pick one night that everybody attends and build the rest around it. Send us your dates and group size as soon as you know them; we hold what is scarce and fill in the rest later.
Is Ibiza worth visiting outside the club season?
For a different kind of trip, yes. Out of season the big clubs are closed and many beach places and boat trips are shut — if you are coming for the nightlife, that is the wrong window, full stop. What you get back is a quiet island with empty coves, walking routes, a lively old town and prices that bear no resemblance to summer. Just know which of the two trips you are booking.
How do opening and closing parties differ from a normal week?
They are more intense in every direction. Clubs put out their strongest line-ups, the island fills with people who came specifically for them, and the atmosphere is more euphoric than a midweek night in the middle of the season. The downside is just as predictable: those nights sell out first, the queues are longer, prices are higher and a guestlist is rarely on the table. If you want to be there, book well ahead and do not expect to fix anything on the spot.
Can you put together a whole itinerary for us?
Yes, and honestly that is the work we like best. Give us your dates, your group size, where you are staying and the kind of week you have in mind, and we will put a proposal on paper: which nights, which boat, which day off and how you get from A to B. Nothing is binding until you say yes, and we would rather cut something from your plan than have you spending a week running from one commitment to the next.
